:root{color:#1f2933;background:#f7f8fa;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-synthesis:none;text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased}*{box-sizing:border-box}body{min-width:280px;min-height:100vh;margin:0;background:#f7f8fa}a{color:inherit}button,a{-webkit-tap-highlight-color:transparent}.app-shell{width:100%;min-height:100vh;padding:14px}.customer-header,.section,.info-card,.state-panel{border:1px solid #dfe4ea;border-radius:8px;background:#fff;box-shadow:0 1px 1px #16223308}.customer-header{padding:16px}.avatar{display:grid;width:44px;height:44px;place-items:center;border:1px solid #c9d8f2;border-radius:50%;background:#eef5ff;color:#2557a7;font-size:14px;font-weight:700}.customer-heading{display:flex;gap:12px;align-items:flex-start;justify-content:space-between;margin-top:12px}h1,h2,p,dl{margin:0}h1{color:#121820;font-size:18px;font-weight:700;line-height:1.25}h2{color:#596271;font-size:11px;font-weight:700;line-height:1.3;text-transform:uppercase}.customer-heading p,.card-title-row p,.state-panel p{margin-top:3px;color:#667085;font-size:13px;line-height:1.4}.contact-list{display:grid;gap:7px;margin-top:14px;color:#485465;font-size:13px}.contact-list span{display:inline-flex;min-width:0;gap:7px;align-items:center;overflow-wrap:anywhere}.panel-stack{display:grid;gap:12px;margin-top:12px}.section{padding:12px}.section>h2{margin-bottom:10px}.summary-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.summary-card{min-height:62px;padding:10px;border:1px solid #e7ebf0;border-radius:8px;background:#fbfcfe}.summary-card span,.details dt,.note span,.state-contact span{display:block;color:#6b7280;font-size:11px;font-weight:600;line-height:1.35}.summary-card strong{display:block;margin-top:5px;color:#111827;font-size:16px;line-height:1.25;overflow-wrap:anywhere}.info-card{padding:12px}.card-title-row{display:flex;gap:12px;align-items:flex-start;justify-content:space-between}.card-title-row strong{color:#111827;font-size:14px;line-height:1.3;overflow-wrap:anywhere}.details{display:grid;gap:8px;margin-top:12px}.details div{display:grid;grid-template-columns:minmax(78px,.45fr) minmax(0,1fr);gap:8px}.details dd{margin:0;color:#27313f;font-size:12px;line-height:1.35;text-align:right;overflow-wrap:anywhere}.ticket-stack,.notes-list{display:grid;gap:8px}.tag-list{display:flex;flex-wrap:wrap;gap:6px}.tag{display:inline-flex;min-height:24px;align-items:center;padding:3px 8px;border:1px solid #d8e2f0;border-radius:999px;background:#f5f9ff;color:#244e89;font-size:12px;font-weight:600}.note{padding:10px;border:1px solid #e7ebf0;border-radius:8px;background:#fbfcfe}.note p{color:#27313f;font-size:13px;line-height:1.45}.note span{margin-top:6px}.action-button,.primary-button{display:inline-flex;min-height:30px;align-items:center;justify-content:center;gap:6px;padding:6px 10px;border:1px solid #2557a7;border-radius:6px;background:#2557a7;color:#fff;font-size:12px;font-weight:700;line-height:1.2;text-decoration:none;cursor:pointer;white-space:nowrap}.info-card .action-button{width:100%;margin-top:12px}.primary-button{margin-top:14px}.state-panel{display:grid;justify-items:center;min-height:calc(100vh - 28px);align-content:center;padding:24px 18px;text-align:center}.state-icon,.loading-dot{display:grid;width:42px;height:42px;margin-bottom:12px;place-items:center;border-radius:50%;background:#eef5ff;color:#2557a7}.state-icon.danger{background:#fff1f1;color:#b42318}.loading-dot:after{width:14px;height:14px;border:2px solid #aac2eb;border-top-color:#2557a7;border-radius:50%;content:"";animation:spin .8s linear infinite}.state-panel h1{max-width:240px}.state-panel p{max-width:260px;margin-top:6px}.state-contact{display:grid;width:100%;max-width:260px;gap:8px;margin:16px 0 4px}.state-contact p{max-width:none;padding:10px;border:1px solid #e7ebf0;border-radius:8px;background:#fbfcfe;color:#27313f;text-align:left;overflow-wrap:anywhere}@keyframes spin{to{transform:rotate(360deg)}}@media(max-width:340px){.app-shell{padding:10px}.customer-heading{display:grid}.customer-heading .action-button{width:100%}.summary-grid{grid-template-columns:1fr}.details div{grid-template-columns:1fr;gap:2px}.details dd{text-align:left}}